POLICIES

CANCELLATION POLICY 

• Cancellation must be made 24 hours prior the scheduled appointment

• Clients without package or unpaid appointments and canceled on the day will be charged 20% of the booked appointment 

• Paid services is non-refundable, packaged services cannot be redeemed (considered used) if cancellation is not made within 24 hours

REFUND POLICY 

• We do refunds if a client canceled an appointment within the 24 hours prior to the appointment booked 

• Refund requests must be reasonable.

• Refunds are issued within seven to ten days of purchase with a valid receipt and are subject to the discretion of the manager. 

NO SHOW POLICY 

• All no-show appointments are subject to a 50% charge of the full price of the appointment.

• Clients should give at least 24-hour notice when canceling or rescheduling an appointment, otherwise a no show fee will be charged. 

RESCHEDULING POLICY 

• All appointments for rescheduling must be made 24 hours prior to the scheduled appointment 

• If the appointment is not rescheduled within 24 hours this will be subjected to a cancellation fee 

BOOKING/PURCHASING POLICY 

• We require a VISA, MasterCard, Discover, or American Express account numbers will be taken for all appointments.(they won’t be charged- until they get the service) 

• For THREE (3) or more bookings - one appointment must be payed in full

PACKAGES/BUNDLE PURCHASE POLICY 

• Item is non-refundable 

• All codes generated has NO EXPIRATION

• Packages can be redeemed by other people (gift) 

•  Packages may be used all at once and shared